Titan Warranty
Each Titan ball machine is assembled with strict quality control checks at each step of the process, testing each part for durability and dependability.
Titan warrants that each new ball machine purchased will be free from defects in material and workmanship for 2 years from the date of purchase. Battery carries 6 months warranty.
Any part of the ball machine, which proves to be defective in material or workmanship within the 2 year warranty period will be repaired or replaced with a new or functionally operative part. This warranty is available to the original customer only.
Machine Maintenance and Repairs
Most problems can be quickly resolved with a video via whatsapp or email. Please contact us via email or whatsapp +65 90294681.
For Singapore customers, we will provide repair and parts locally. For overseas customers, we will send the parts and video instruction on replacement method.
Warranty Exclusions
This warranty does not cover the following conditions:
1. Damage resulting from misuse, neglect, alteration, accidents, tampering, abuse, fire, war, insurrection, civil disorder, flood, acts of God or any other casualty.
2. Failure of the customer to properly follow operating instructions provided by us with all machines.
3. Damage caused by use on circuits or voltages other than as indicated in the user manual.
4. Black service wheels which are with 6 month warranty coverage.